Shipping policy

Last updated: February 24, 2026

Thank you for shopping with Chaps Eve. We are committed to delivering your orders safely and efficiently across India.

Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volume, processing may be slightly delayed. Customers will be notified if there is a significant delay.

Estimated delivery time:

Delivery timelines may vary depending on courier partner and location.

Shipping charges, if applicable, will be displayed at checkout.

We may offer free shipping on select orders or promotional offers.

Shipping charges are non-refundable unless the product received is defective or incorrect.

Once your order is shipped, you will receive a tracking number via email or SMS.

You can track your order using the provided tracking link.

If you do not receive your order within the expected timeframe, please contact us at:

We will assist in tracking and resolving the issue.

Customers are responsible for providing accurate shipping details.

Chaps Eve is not responsible for delays or losses due to incorrect or incomplete address information.

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery notification.

We will work with the courier partner to resolve the issue.

For shipping-related questions, contact: